Cancellation Policy

May - October :

If you cannot stay with us, you can cancel your reservation only by calling us at (262) 248 3464.  When you call, you will receive a cancellation number if you cancel prior to your cancellation time.

All single room reservations must be cancelled 7 days  prior to your scheduled date of arrival in order for a refund to be issued. Any cancellation made within 7 days will be charge for entire reservation. Any reservation made within 7 days will have no cancellation(No refund).

Small group ( 2 -4 rooms under one name) reservations must be cancelled 15 days  prior to your scheduled date of arrival in order for a refund to be issued.

Any larger group reservations must be cancelled 30 days, 60 days, 90 days prior to check- In in order for a refund to be issued.

Nov - April :

Any room cancellation must be made 72 hours prior to check in date. Any cancellation made within 72 hours,will be charge for entire reservation. Any reservation made within 72 hours will have no cancellation (no refund).